Last updated: 16 Oct 2026
Ownership & Legal Entity Notice:
The website and platform voloapp.in (“VOLO”, “we”, “us”, or “our”) is owned, operated, and controlled by Orqon Consultancy Services Private Limited.
This Privacy Policy explains how Orqon Consultancy Services Private Limited collects, uses, stores, and protects personal data obtained through the website voloapp.in and related applications or services. By accessing or using voloapp.in, you acknowledge and agree to the practices described in this policy.
At VOLO, we collect personal information such as your name, phone number, location, and payment details to provide and improve our on-demand services. We also collect usage data to enhance user experience.
Your data is strictly used to match you with verified service partners, process payments, ensure safety, and comply with legal requirements. We do not sell your personal data to third parties.
VOLO collects precise and approximate location data from users to facilitate service dispatch, verify technician arrival, and provide live real-time GPS tracking during active service bookings. This location data is shared strictly between the customer and assigned technician solely for the purpose of fulfilling the service request and is never sold or disclosed to third-party advertising networks.
VOLO is strictly intended for individuals who are 18 years of age or older. Our platform and mobile applications are not directed to children under the age of 13 (or under 16/18 in applicable jurisdictions), and we do not knowingly solicit, collect, or store personal information from children.
If we become aware that personal data of a child has been collected without verifiable parental consent, we will promptly delete that information from our active servers. If you are a parent or legal guardian and believe that your child has provided us with personal information, please contact us immediately at help@volo.in or support@voloapp.in so that we can take necessary corrective actions.
All sensitive information, including authentication tokens and passwords, are encrypted in transit using industry-standard HTTPS/TLS protocols. We employ strict access controls to safeguard your data.
Users have the right to request access to, correction of, or permanent deletion of their personal account data at any time by contacting our support team or initiating an account deletion request through the app settings or via our dedicated web portal:
If you have any questions or concerns regarding this Privacy Policy or data protection practices, please contact:
Entity: Orqon Consultancy Services Private Limited
Platform: voloapp.in
Support Email: help@volo.in / support@voloapp.in